Terms and Conditions
Terms Acceptance:
Upon entering Tez888, users are obligated to adhere to a set of agreements, encompassing Terms and Conditions, Privacy Policy, and Cookies Policy. These agreements form the basis for responsible and secure usage of the platform, emphasizing user compliance with specified terms and guidelines.
User Obligations:
To engage with Tez888, you must be 18 years or legally recognized as an adult. You should reside in a country where participation on Tez888 is legal and have the financial capability to participate...
Account Registration:
To engage in activities, users must register an account, providing accurate details. Safeguarding username/password confidentiality is imperative. The platform permits only one account per user, and failure to inform in cases of shared household, IP address, or device may lead to the blocking or termination of all accounts, along with the loss of associated privileges.
Account related:
Tez888 retains the authority to invalidate transactions, citing reasons like detecting suspicious activities or technical errors. The platform strictly prohibits fraudulent, unlawful, or dishonest activities and reserves the right to block accounts. In cases of serious violations, Tez888 may report the incidents to relevant authorities for further action.
Account Closure:
Users can close their Tez888 account anytime by contacting support. For concerns, users should inform Tez888. The platform reserves the right to close accounts and refund the balance, deducting relevant charges, at its discretion. This ensures user control over account closure with responsible considerations.
Withdrawals:
Withdrawals on Tez888 are dependent on verification procedures, adherence to requirements, and diverse processing durations. Limits and commissions may apply to withdrawal transactions. Users can enjoy free withdrawals daily at no cost, as per the limit set for their loyalty level, thereafter a charge applies. In the event of erroneously credited winnings, they continue to be the property of Tez888. This highlights the platform's commitment to precise financial transactions and ensures the integrity of the withdrawal process, providing users with a transparent and secure environment.
TEZ888 is committed to providing a safe and fair environment for all participants. We take our responsibility seriously and hence; all activities are closely monitored to ensure fairness. Withdrawal requests are processed within 12 hours of submission by the participant. We conduct a thorough review of all withdrawal requests to ensure they comply with our policies. Rest assured, we leave no stone unturned in our efforts to maintain a secure and fair experience for all.
Deposit:
To participate, deposit funds through approved methods. Anti-Money Laundering (AML) policies mandate deposits to be used responsibly, ensuring compliant financial interactions on the platform.
Live Customer Service:
Tez888's chat facility is moderated for recreational use, subject to rules prohibiting explicit or offensive content, defamation, advertising, false statements, and collusion. Violations may lead to chat removal or immediate account termination. These measures aim to maintain a positive and fair environment.
Technical/ Game related issue:
ez888 disclaims liability for technical disruptions during participation. They assume no responsibility for damages or losses related to the website, including delays, interruptions, or communication failures. In the case of system malfunction, all transactions become void. If a game miscarries due to a system failure, Tez888 may refund the amount or credit it to the user's account. Refunds are contingent on Tez888's discretion, aiming to address system failures in a user-beneficial manner.
Complaints:
If you encounter any issues, please feel free to reach out to the customer support team at [email protected]. Tez888 is committed to addressing and resolving any complaints in a timely manner. For any inquiries related to a specific transaction, kindly provide us with the necessary details, and we will thoroughly review and address your query. Please note that our decision regarding any disputed transactions is final.
KYC
KYC, or "Know Your Customer," is a process used by online casinos to verify the identity of their customers. This process is essential for preventing fraud, money laundering, and ensuring players are of legal gambling age.
1. Document Verification (Issued by Govt. of India)
- Proof of Identity (Any 1): Valid - Passport, Driving License, Pan Card, Aadhar Card, or Voter ID card
- Proof of Address (Any 1): Valid - Passport, Driving License, Aadhar Card or Voter ID
2. Document Submission
- Players upload the required documents through the casino’s secure platform.
- Players can approach Chat Support and share the images.
- Player can email POI and POA to [email protected].
4. Verification Process
- The compliance team reviews submitted documents for consistency with registration details.
- In case of issues, the player may be asked to resubmit documents or complete Video KYC.
5. Approval or Rejection
- If verified, the account continues without restrictions. Otherwise, players may be asked to update or correct their documents.
6. Ongoing Monitoring
- Periodic requests for updated documents may be made, especially with large transactions or suspicious activity.